Mike is responsible for Dearborn National’s complete line of business, which includes the company’s Group Life, Group Disability, and worksite benefits portfolio.
He joined the company in 2014 as our chief operating officer. During that time, he led our operational units (Product, Marketing, Business PMO, Account Management and Service Operations) to new levels of excellence and effectiveness.
As the chief architect of our Road to Customer Centricity, he instills a new discipline and passion toward putting our customers first in everything we do. He has also inspired a culture of continuous improvement fueled by innovation and collaboration.
His goal is to elevate our focus on delivering an excellent experience for all our customers, driving new levels of growth, and optimizing the performance and happiness of our people.
Prior to joining Dearborn National in 2014, Mike has held leadership roles in the employee benefits industry for Cigna, AIG, Prudential and MetLife. He has a bachelor's degree in mathematics from Westminster College and an executive MBA certificate from The Wharton School at the University of Pennsylvania.